1. Commitment to Quality and Craftsmanship

We take pride in producing high-quality jewelry and metalcraft products. We are committed to:

• Using safe, reliable, and ethically sourced materials
• Ensuring accuracy in product descriptions
• Maintaining meticulous standards in craftsmanship
• Delivering products that meet or exceed customer expectations

2. Honesty and Transparency

We uphold honesty in all business dealings and communications. This includes:

• Providing accurate information about our products, pricing, and services
• Being transparent about materials, purity, and certifications
• Avoiding misleading claims or deceptive sales practices

3. Respect for Customers

We value our customers and treat every individual with respect, fairness, and courtesy. We ensure that:

• Customer inquiries are addressed promptly and professionally
• Personal information is protected in accordance with our Privacy Policy
• Feedback is welcomed and used for continuous improvement

4. Ethical Sourcing and Sustainability

We strive to follow ethical practices in sourcing materials used in our jewelry and metalcraft products. This includes:

• Avoiding conflict materials
• Selecting suppliers with responsible mining and production practices
• Reducing waste and promoting environmentally friendly processes whenever possible

5. Fair Business Practices

We are committed to:

You can adjust cookie settings by using your browser options, such as:

• Complying with all applicable laws and regulations
• Maintaining fair pricing and honoring agreed terms
• Treating employees, partners, and suppliers with fairness and professionalism
• Creating an inclusive and respectful work environment

6. Anti-Fraud and Anti-Corruption

We do not tolerate fraud, bribery, or any form of corruption. All employees and partners are expected to:

• Conduct business honestly and professionally
• Avoid accepting or offering improper gifts, payments, or benefits
• Report suspicious or unethical behavior immediately

7. Confidentiality and Data Protection

We protect all confidential information entrusted to us, including:

• Customer data
• Employee information
• Internal business documents
• Supplier and partner agreements

We ensure that all information is handled securely and used only for authorized purposes.

8. Safety and Workplace Conduct

We are committed to maintaining a safe, healthy, and respectful workplace. This includes:

• Following proper safety procedures
• Providing a work environment free from harassment or discrimination
• Encouraging teamwork, professionalism, and mutual respect

9. Responsibility and Accountability

Every team member shares responsibility for upholding this Code of Ethics. We expect all employees, contractors, and partners to:

• Follow these guidelines in daily operations
• Ask questions when unsure about ethical concerns
• Report violations without fear of retaliation

10. Continuous Improvement

RNP Jewelry & Metalcrafts, Inc. is committed to continuously growing and evolving our ethical standards. We regularly review and update our Code of Ethics to:

• Reflect industry best practices
• Strengthen our commitment to integrity
• Ensure ongoing trust with our customers and stakeholders

11. Contact Us

If you have questions about this Code of Ethics or want to report a concern, please reach us at:

• Phone: 02-8255-5163 | +63 917-193-5781
• Email: Info@rnp-jewelry.com
• Main Office:
  9 Troy Compound, Brgy. Bahay Toro,
  Quezon City, Metro Manila, Philippines